Privacy Policy

Last updated: June 9, 2026

This Privacy Policy explains how Tully's Cleaning Co ("Tully's Cleaning Co," "we," "us," or "our") collects, uses, and protects information when you visit our website or contact us, including through our chat widget and SMS/text messaging program.

Information we collect

Contact details you provide voluntarily through our chat widget or by phone: name, phone number, email address, and the service or scheduling details you share.
Communications between you and Tully's Cleaning Co, including SMS, email, and phone calls.
Basic usage data such as pages visited and browser type, collected through standard web server logs.

How we use your information

To respond to your inquiries and provide quotes, scheduling, and service coordination for cleaning services.
To send you booking confirmations, appointment reminders, and service updates by text message and email (with your consent).
To operate, maintain, and improve our website and services.
To comply with applicable laws and respond to lawful requests.

SMS / Text Message Opt-In

When you engage with our chat widget on this website, you may opt in to receive text messages from Tully's Cleaning Co. These messages may include booking confirmations, appointment reminders, and service-related updates. Consent to receive SMS messages is not a condition of any purchase or service. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to unsubscribe, or HELP for assistance.

Mobile information and phone numbers will not be shared with or sold to third parties for marketing or promotional purposes. Text messaging originator opt-in data and consent information are not shared with any third parties, except for the service providers and aggregators that help us deliver our messaging program.

How we share information

We do not sell your personal information. We may share information with trusted service providers (for example, our SMS messaging platform and aggregators) solely to operate our business and deliver our services. We share information as required by law. As stated above, mobile opt-in data and phone numbers are never shared with third parties or affiliates for marketing purposes.

Data security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect and store. No method of electronic transmission or storage is completely secure, but we take reasonable steps to protect your personal information.

Your choices

Reply STOP to any text message to stop receiving SMS messages, or HELP for assistance.
Contact us to request access to, correction of, or deletion of your personal information.

Third-party links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact us

Tully's Cleaning Co
379 Liberty Street, Rockland, MA 02370
Phone: (781) 871-0853
Email: ryan@tullyscleaning.com